Frequently Asked
Questions

Guardial is an AI-native GRC platform for regulated financial services. It stands up and runs a defensible compliance, risk, vendor, audit, and monitoring program in weeks. AI agents draft the work, and a named person confirms every action.

Fast-moving regulated operators that need an enterprise-grade program without an enterprise team. That includes fintechs and nonbanks, loan servicers, community banks, credit unions, and insurance carriers. It fits teams that outgrew spreadsheets but were priced out of, or overwhelmed by, legacy enterprise GRC.

Five modules on one platform: Compliance Management, Enterprise Risk, Third-Party Risk, Audit, and Automated Compliance Monitoring. You do not have to buy all of them. Most teams start with one, usually Compliance or Automated Compliance Monitoring, and add the rest as they grow. Because it is one platform, findings from every module land in the same place from day one.

Legacy enterprise GRC is a system of record built for the Fortune 500 and a large team to maintain. Point tools solve one module and leave you stitching the rest together. Guardial is AI-native instead. Agents do the drafting and continuous monitoring so a small team can run a real program, and everything lives in one platform rather than a set of disconnected silos.

No. The agents draft, monitor, and surface work: complaint triage, policy review, vendor renewals, and nightly risk movement. But a named person confirms every action that matters. You are always in the loop where it counts. And because every action is logged with who approved it, the record holds up in an exam.

The platform ships with working agents, not roadmap promises. Today that includes policy review, complaint triage, a vendor renewal agent that flags contracts before they lapse, and a risk movement agent that summarizes what changed each day. KRI-based monitoring also opens an issue the moment a threshold breaks. We add agents as the platform grows.

No. Your data is yours. The agents do not train on your content, and we never use your information to improve models for anyone else. If you want the full detail on data handling and AI processing, reach out and we will send our security package.

That is exactly why the platform is built the way it is. The AI produces a starting point you own, a person confirms it, and every step is logged and cited. So what an examiner sees is your reviewed, approved work, with a clear record of how it got there.

Weeks. Onboarding is hybrid: you can start on your own by answering a short company profile, and the agents build a first draft of your program from it. Then our team gets you the rest of the way to the finish line, so you are never left staring at an empty platform.

No. You start from a working program. Regulatory playbooks and starter requirements come pre-loaded and mapped to your products, with a coverage score and a gap list on day one. From there, you edit and own it rather than authoring it from scratch.

Yes. Guardial is designed to be the single home for compliance, risk, vendor, and audit work, and to pull in the data those programs depend on. Bring your existing policies, registers, and vendor lists and the platform organizes them into one connected system instead of scattered files.

You get a compliance-fluent team rather than a ticket queue. Support responds within four business hours during business hours, and you also get in-app help. During onboarding you work directly with our team to get your program to the finish line.

Guardial is built to SOC 2 and ISO 27001 controls, the industry-standard bar for a platform handling sensitive compliance data. Encryption, access controls, and full audit logging run throughout. For the complete picture, including our data processing agreement and subprocessor details, reach out and we will send the security package.

Pricing scales with the modules you use and the size of your program, so a four-person team is not paying for a Fortune 500 deployment. After a short call we send a written proposal sized to your stage and stack, usually within 48 hours. No enterprise-length procurement cycle required to get started.

Book a demo. It is a 20-minute screen-share with a real person, walked through on data shapes like yours, followed by a tailored proposal in writing. If you would rather start hands-on, you can begin a trial and have your first risk register built before your next meeting.